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Customer Reviews

What Our Customers Say

Real, verbatim 5-star reviews from our neighbors across Cherokee County and North Atlanta. Your trust is the whole reason MasterFlo exists.

★★★★★
Local Guide
“After 7 years of my pipes freezing, they finally broke. I wanted someone knowledgeable. David came out within 24 hours and within 2 hours, I had water again! He improved the setup, offered suggestions to keep the pipes from freezing, and the bill was way lower than I expected. Courteous, professional, and economical. I highly recommend David and his helper at Masterflo!”

Serviced by David

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Carrie SchmittVerified Google Review
★★★★★
Local Guide
“Our water heater began leaking the night before Thanksgiving. Ron from Masterflo came to our rescue and replaced our water heater on Thanksgiving Day — tank and pressure reducing valve replaced in under 2 hours. Can't recommend Ron and Masterflo enough!”

Serviced by Ron

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Lawrence MinogueVerified Google Review
★★★★★
Local Guide
“Davis and Juan were quick, professional, and very polite. My homeowners insurance wouldn't cover the kitchen damage, so I needed a tight budget. Best price and great work. You are officially my plumber for life!”

Serviced by Davis, Juan

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John LugliVerified Google Review
★★★★★
“Davis Hayes did a fantastic job replacing and upgrading our hot water heater for our growing needs! He explained all the work and how he brought us up to code, and left the job site cleaner than he found it — plus he saved us almost $2k!”

Serviced by Davis Hayes

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R JohnsonVerified Google Review
★★★★★
“Our hot water heater went out and after the estimate, Ron got all parts from the warehouse within the hour and installed within the next — and it was a complicated area. He brought us up to code and exceeded my expectations. A++++ great job Masterflo!”

Serviced by Ron

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Sean StickleVerified Google Review
★★★★★
“Master-Flo installed a new water heater for us. Nick was efficient, professional, and friendly. He answered my questions and made sure things were running smoothly before he left. Satisfied customer!”

Serviced by Nick

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Amanda NavarroVerified Google Review
★★★★★
“Davis Hayes did a wonderful job installing a new hot water heater at my rental property. He kept me constantly informed and completely explained everything that was needed. Very professional and attentive.”

Serviced by Davis Hayes

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Deborah SessionsVerified Google Review
★★★★★
“Davis was awesome. Came to replace a water heater same day, was on time, friendly, and the new unit works great. Would highly recommend Masterflo Plumbing!”

Serviced by Davis

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Max PaulkVerified Google Review
★★★★★
“We recently had Masterflo replace our hot water heater and add a hot water recirculating pump. Ron and Dylan were great and did a very nice job. Very courteous and explained everything. Will definitely use Masterflo again!”

Serviced by Ron, Dylan

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Mark StancilVerified Google Review
★★★★★
“I highly recommend Davis Hayes of MasterFlo Plumbing. He arrived right on time as promised, in 20° weather, and immediately assessed the problem with my water heater. He made a quick and effective repair. Totally professional, courteous, and competent.”

Serviced by Davis Hayes

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Daniel PaulkVerified Google Review
★★★★★
Local Guide
“They came to my rescue after a pipe in my well house burst due to freezing weather. They replaced not just the affected section but another section to prevent future issues — and charged me 68% less than another plumber's quote! Very happy.”
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Reka CrohnVerified Google Review
★★★★★
“Called Masterflo in an emergency situation. They came out after hours and the price was very reasonable. Davis was super professional and knowledgeable, fixed our issue quickly, and we didn't have to go without water for the night. Very happy customers!”

Serviced by Davis

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Pamela PlemmonsVerified Google Review
★★★★★
“Davis and Ron were awesome. They came out within a couple hours and took care of a burst pipe immediately. They took the time to check that galvanized steel wasn't running into the house instead of just doing the bare minimum. Professional, friendly, and did good work.”

Serviced by Davis, Ron

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Riley HallVerified Google Review
★★★★★
“I appreciate their prompt response. They quickly gave me a temporary line so I could immediately have water back. Davis did an exceptional job installing a new line and navigating the yard and house. I've hired MasterFlo many times and recommend them to all my clients.”

Serviced by Davis

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Brad BanksVerified Google Review
★★★★★
“We had a sewage line leak seeping out of our driveway. We went with Masterflo for their knowledge, professionalism, and trustworthy guarantee — and they wanted to tackle it with the least damage to the house. Davis and his team resolved our issue in one day and even found other leaks they fixed same day. We will be lifelong customers.”

Serviced by Davis, Juan

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Johanna RowlandVerified Google Review
★★★★★
“I've used Masterflo several times over the years. Most recently a bathtub and toilet were backing up — Cameron and Dillon found the blockage and reset the toilet perfectly. When it recurred, Nick and Andrew came within a couple hours, ran a camera, and found roots on the city side. I appreciate the attention to detail, excellent work, and honesty I get every time.”

Serviced by Cameron, Dillon, Nick, Andrew

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Donna ShumanVerified Google Review
★★★★★
“Davis Hayes did a great job. He was performing a camera scan for a prospective new owner and ran into a couple of issues which he handled with patience and dedication to his craft. Highly recommend him.”

Serviced by Davis Hayes

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John SmithVerified Google Review
★★★★★
“A utility company broke our main water line and we had a big pressure drop. Ron Pendley and his colleague Cole came out on short notice, replaced the leaking pressure reducing valve, then went methodically through the house checking and cleaning each fixture. We were their last stop Friday and they could've called it done — instead they were thorough and did it right. Very much appreciated.”

Serviced by Ron Pendley, Cole

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Jeff KitchinVerified Google Review
★★★★★
“I had some leaks at my house. They worked around my schedule. Davis was very knowledgeable and professional — he diagnosed my problem and got everything fixed quickly. I highly recommend Masterflo Plumbing.”

Serviced by Davis

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Heather VenceVerified Google Review
★★★★★
“Davis and Ron arrived promptly, isolated the problem quickly, provided best-case and worst-case estimates, and worked efficiently. They explained the fix and demonstrated results. Very pleasant and friendly. Would definitely use them again.”

Serviced by Davis, Ron

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PattyVerified Google Review
★★★★★
“Called and Ron called back quickly. I sent pictures and he immediately gave me the fix and price. The issue was the water regulator in a tight spot. Came within an hour and completed it in another. Ask for Ron! Fantastic person and great work!”

Serviced by Ron

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Josh JoVerified Google Review
★★★★★
“Nick and Dylan arrived exactly on time, provided upfront pricing to replace a faucet and garbage disposal, and even recommended changing our valves under the sink. Reasonable pricing, completed in 1.5 hours, and cleaned up. Smooth experience from booking to installation.”

Serviced by Nick, Dylan

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Garrett ThompsonVerified Google Review
★★★★★
“Ron and Dylan did a fantastic job fixing up our bathroom. Ron even walked me through some emergency work on the phone until they were able to get here! Speedy and professional. I can't recommend this crew enough!”

Serviced by Ron, Dylan

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Jeff CantwellVerified Google Review
★★★★★
Local Guide
“Ron and Cody came out to quote a water filter installation but ended up completing the install the same day, which I really appreciated. Quick and seamless. They walked me through how to change the filter in the future. Would definitely recommend.”

Serviced by Ron, Cody

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Aastha PatelVerified Google Review
★★★★★
“Davis and Juan were absolutely the best! We were so lucky to have them. They make sure everything is done right, were extremely professional, and explained everything. We will be requesting Davis for all our future jobs.”

Serviced by Davis, Juan

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Colleen PapciakVerified Google Review
★★★★★
“Not only wonderful people at this company, but wonderful work! Davis and Juan were incredibly professional, polite, and kind, knew exactly what the issue was, and went above and beyond to get the job done. They should be recognized for the quality of their craft and the genuineness of their character.”

Serviced by Davis, Juan

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Elliot PaulkVerified Google Review
★★★★★
“Davis did a great job taking care of the issue. Very accommodating, clean, and courteous. We will use this company again and request him.”

Serviced by Davis

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bella ilyabayevaVerified Google Review
★★★★★
“Great experience from start to finish. The pricing was very fair, the quality of work from Davis was excellent, and the office staff made scheduling and payment easy like Sunday morning.”

Serviced by Davis

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JC AnthonyVerified Google Review
★★★★★
Local Guide
“Highly recommend Masterflo Plumbing. Brian and his team did excellent work and described the repairs in easy-to-understand language, answering all questions. Big thumbs up!”

Serviced by Brian

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Chris BurtonVerified Google Review
★★★★★
Trade Partner
“We work closely with Masterflo Plumbing on multiple remodels and new construction projects, and their professionalism shows every single time. Responsive, dependable, and always high expertise. The quality of their work is excellent and they're a true pleasure to partner with. Highly recommend!”
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Ben AustinVerified Google Review
★★★★★
Trade Partner
“As a heating and air company here in Jasper, we've called on Masterflo twice for plumbing work needed ASAP. Both times Landynn and Marleigh in the office were extremely helpful and got a plumber out right away. We got our jobs done as promised to our customers. We'll continue to call on them. Thanks for being amazing!”

Serviced by Landynn, Marleigh (office)

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LoriVerified Google Review

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